Last updated: 2026-08-29
BOF Hair Care & Music Store (“we”, “us”, “our”), based in Gent, Belgium, respects your privacy. This policy explains what personal data we collect, why, and what rights you have under the EU General Data Protection Regulation (GDPR).
What Data We Collect
When you place an order, contact us, or browse our website, we may collect: your name, phone number, delivery address, order details, and technical data such as your IP address and browser type (via standard website analytics/cookies).
How We Use Your Data
- To process and deliver your orders (hair care products, music/USB albums)
- To respond to your enquiries, including via WhatsApp
- To send you updates about your order
- With your consent, to share news about new music or products
Legal Basis
We process your data to perform our contract with you (fulfilling orders), based on your consent (marketing communications), or based on our legitimate interest in operating and improving our store.
Sharing Your Data
We only share your data with service providers necessary to run our store, such as our website hosting provider, payment processors (e.g. PayPal), and delivery partners. We do not sell your personal data to third parties.
How Long We Keep Your Data
We keep order and customer data for as long as necessary to fulfil orders, meet legal/accounting obligations, and handle any warranty or dispute — typically no longer than 5 years after your last order, unless a longer period is required by law.
Your Rights
Under the GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, to object to certain processing, and to receive a copy of your data (data portability). You can also lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).
To exercise any of these rights, contact us using the details below.
Cookies
Our website may use cookies to keep the shop cart working and to understand how visitors use the site. You can control or disable cookies through your browser settings.
Contact Us
For any privacy-related questions, contact us at +32 471 49 38 53 or +32 466 38 95 51, or via our Contact page.